eThekwini Municipality cancels R81k debt for Phoenix pensioner
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Reported Facts
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- •The pensioner is from Phoenix, a suburb in eThekwini Municipality.
- •The debt amount written off was R81,000.
- •The write-off followed the identification of a billing issue by the municipality.
What Could Happen If...
- ▸eThekwini Municipality improves billing systems Residents face fewer billing errors, reducing financial disputes and improving trust in local government.
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